Privacy Policy

Through this Privacy Policy, Etxebank informs users about the uses of the personal data collected on this website, so that they can freely and voluntarily decide whether to provide the requested information. The data will be collected exclusively for specific, explicit, and legitimate purposes, and will not be further processed by Etxebank in a manner incompatible with those purposes.

This Privacy Policy may change or be updated over time, so we recommend that you review this page to ensure that you agree with any changes.

Who is responsible for processing your data?

The entity responsible for processing the personal data obtained is Etxebank with registered office: C/Hondarribia, 2, 20005 Donostia/San Sebastián.
Their email address is “info@etxebank.com”

For what purpose do we process your personal data?

At Etxebank we process the information provided to us by interested parties in order to:

1. If you have sent us a message through the contact form, we will process your request to address your query.

2. If you have requested a free web audit, please process your request to carry it out.

3. If you wish to subscribe to our newsletter, manage your subscription.

We process the information provided to us by interested parties, committing to treat the personal data provided confidentially and to guarantee the correct handling of requests made.

How long will we keep your data?

The personal data provided will be kept until its deletion is requested by the interested party.

Etxebank will cancel or rectify data when it is inaccurate, incomplete, or no longer necessary or relevant for its purpose.

What is the legal basis for processing your data?

The legal basis for the processing is the data subject's own consent.

You can freely and voluntarily decide whether you want us to process this information. When we need to obtain information from you, we will always ask you to provide it voluntarily and explicitly.

To whom will your data be communicated?

Etxebank undertakes not to transfer, sell, or share data with third parties without your express approval, except where legally required.

We are committed to keeping your data confidential and guaranteeing that we will implement the necessary measures to prevent its alteration, loss, unauthorized processing, or access. We have implemented the highest levels of security required by law to protect your personal data.

What are your rights when you provide us with your data?

Everyone has the right to obtain confirmation as to whether or not Etxebank is processing personal data concerning them.

Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only retain it for the exercise or defense of legal claims. Data subjects also have the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data.

Etxebank will cease processing the data, except for compelling legitimate reasons, or for the exercise or defense of possible claims.

The user will have the right to portability, that is, to have the personal data he or she has provided transmitted directly to another controller in a structured, commonly used and machine-readable format, where technically possible.

The data subject, or their legal representative, upon proof of identity, may exercise the aforementioned rights by sending an email to info@etxebank.com or by post to: C/Hondarribia, 2, 20005 Donostia/San Sebastián

You can obtain further information about your rights from the Spanish Data Protection Agency at http://www.agpd.es

If the rights holder has not obtained satisfaction in the exercise of their rights, they may request the assistance of the Spanish Data Protection Agency to ensure the effective exercise of their rights, by filing a Claim for the Protection of Rights (https://www.agpd.es)

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